Sales Development Representative (Position located in Melbourne, Australia)
The Sales Development Representative (SDR) at KnowBe4 is a pivotal role within the sales team, focusing on the initial stages of the sales funnel. This position involves researching potential customers, connecting with and educating prospects about KnowBe4's product offerings, and qualifying leads before passing them to the sales team. The primary objective is to transform leads into qualified opportunities by collaborating with marketing and sales to create and execute inbound lead generation campaigns.
Key responsibilities include identifying and qualifying prospective customers who align with KnowBe4's range of products and services, developing opportunities for the sales team from prospecting and marketing-generated leads, and implementing outbound prospecting strategies to engage potential buyers. The SDR will also respond to and qualify inbound leads and inquiries, collaborate with sales and marketing team members on strategic sales approaches, and maintain accurate activity and lead qualification information in and Salesloft.
The ideal candidate should possess a bachelor's degree or relevant experience, familiarity with standard concepts, practices, and procedures within the IT security field, and experience with Gmail, Google Docs, and MS Office. Proven leadership abilities, organizational project management experience, excellent verbal and written communication skills, and a friendly phone demeanor are essential. The candidate should be highly organized, results-oriented, and "pleasantly persistent," as it may take multiple attempts to reach a prospect.
KnowBe4 offers company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses. The work environment is modern, high-tech, and fun, with a focus on continuous professional development and a welcoming workplace that encourages all employees to be themselves.