Sales Associate (FTC) - Westfield London

The Sales Associate at ALO's Westfield London location is responsible for achieving store sales goals by delivering an exceptional customer experience that aligns with the brand's mission. This role involves creating genuine connections with customers, providing comprehensive product education, and promoting the company's community and culture. The Sales Associate is expected to be well-versed in all aspects of product knowledge, including features, benefits, fabric, usage, design, and care. This is a 6-month, fixed-term contract position.

Key responsibilities include positively impacting the business and store environment in alignment with store leadership and company goals. The Sales Associate is tasked with driving and exceeding sales goals by leading ALO’s initiatives while optimizing productivity and efficiency. Engaging with customers to provide a friendly and easy-to-shop environment is essential, as is building and maintaining client relationships. Additional duties involve analyzing reports in partnership with the leadership team to strategize and deliver results, ensuring effective sales floor coverage, and educating guests and staff on products, community, and culture. The role also includes assisting in processing shipments, ensuring product flow, and supporting other areas of the business as needed.

Preferred qualifications for this position include prior work experience in a client-centric, sales environment. A passion for customer service and delivering exceptional experiences is essential. The ideal candidate is self-motivated with a desire to achieve results and excel both individually and as part of a team. The role requires the ability to lift, push, carry, or otherwise move up to 50 pounds, as well as the ability to stand and move for an entire shift. Proof of the right to live and work in the UK is mandatory.

ALO fosters a culture of mindful movement, emphasizing the importance of bringing consciousness from practice on the mat into everyday life. The company is committed to inclusion, diversity, and equal opportunities, starting with the recruitment and selection process. Flexible working arrangements are available, and the company is open to discussing reasonable adjustments to the recruitment process to ensure a fair and transparent assessment for all candidates.