Operations Manager (Korean Speaker)
Hyphen Connect, a leading global cryptocurrency exchange, is seeking a mission-driven Operations Manager to spearhead its expansion into the South Korean market. This role is pivotal in aligning the company's global standards with local market practices, ensuring seamless integration and operational excellence.
The Operations Manager will oversee daily operations tailored to the South Korean market, ensuring services are localized, efficient, and adhere to internal standards. Responsibilities include identifying and managing relationships with local vendors such as payment processors, security firms, and marketing agencies. Additionally, the role involves collaborating with product and marketing teams to ensure the platform and communications resonate with Korean users while maintaining the global brand identity. Setting up local operations, including office management and administrative workflows, and continuously improving operational processes to enhance user experience are also key aspects of the position.
Candidates should possess a deep understanding of the South Korean business landscape, consumer culture, and operational norms. The ability to build and leverage vendor relationships effectively is essential. Comfort in a fast-paced, international environment and the capability to translate global objectives into local actions are crucial. A proactive mindset with a focus on building processes from the ground up is highly valued.
The ideal candidate will have over three years of experience in operations management, vendor relations, or similar roles within high-growth tech environments. Native-level fluency in Korean (both written and spoken) and professional-level English are required. A proven track record in managing complex projects and external partnerships in the South Korean market is essential. Prior experience in the fintech or cryptocurrency industry is highly preferred. Strong problem-solving skills and the ability to work independently in a remote or hybrid setting are also important.
Hyphen Connect offers a dynamic work environment with opportunities for professional growth. Employees are encouraged to take initiative and contribute to the company's mission of providing world-class services to a global user base. The company values innovation, collaboration, and a commitment to excellence, making it an attractive workplace for those looking to make a significant impact in the cryptocurrency industry.