Operations Associate (FTC) - Regent Street

The Operations Associate plays a pivotal role within the store team, focusing on enhancing profitability and operational efficiency. This position involves close collaboration with the Operations & Visual Manager and Operations Lead to execute tasks and provide feedback, ensuring optimal store operations. This is a 6-month, fixed-term contract based at the Regent Street location in London.

Key responsibilities include executing inventory management processes to maximize accuracy and minimize shrinkage, investigating and addressing inventory discrepancies, and supporting various operational functions such as shipment processing, sales floor replenishment, and supply management. The role also entails maintaining high visual standards on the sales floor, ensuring a safe and efficient stockroom environment, and dynamically assessing and fulfilling business and customer needs on the retail floor.

Candidates should ideally have prior experience in a client-focused, sales, or operational environment. A passion for delivering exceptional customer service, high energy, enthusiasm, and the ability to integrate fun into work are essential. Self-motivation, a desire to achieve results both individually and as part of a team, and the ability to build genuine connections through empathy and integrity are also important. Proof of the right to live and work in the UK is required.

Part-time associates are expected to work up to 29 hours per week, while full-time associates work 32-40 hours per week, dedicating 100% of their time to operations and floor support. Availability must align with business needs, including morning, evening, and weekend shifts, especially during peak periods such as "Black Friday" through the first week of January. The General Manager determines scheduling needs, which may be subject to change.