Operations Associate (FTC) - Grafton Street

The Operations Associate at ALO's Grafton Street location in Dublin plays a pivotal role in enhancing store profitability and operational efficiency. This position is a 6-month fixed-term contract, integral to the store team, and involves close collaboration with the Operations & Visual Manager and Operations Lead to achieve optimal results in total store operations.

Key responsibilities include executing inventory management processes to maximize accuracy and reduce shrinkage, investigating and addressing inventory discrepancies, and supporting essential operational functions such as shipment processing, sales floor replenishment, and supply management. The role also entails maintaining high visual standards on the sales floor, ensuring a safe work environment through strong stockroom practices, and dynamically assessing and fulfilling business and customer needs on the retail floor.

Candidates should have prior experience in a client-centric, sales, or operational environment, a passion for delivering exceptional customer service, and the ability to integrate enthusiasm and professionalism in their work. Self-motivation, a desire to achieve results both individually and as part of a team, and the capacity to build genuine connections through empathy and integrity are essential. Alignment with ALO's guiding principles and proof of the right to live and work in the UK are also required.

Full-time associates are expected to work 32-40 hours per week, with schedules determined by the General Manager to meet business needs, including morning, evening, and weekend shifts. All employees are expected to be available from the week of Black Friday through the first week of January to support the holiday season. ALO is committed to diversity and inclusion, ensuring equal opportunities for all applicants and employees.