Marketing Operations Manager
The Marketing Operations Manager at OneTrust plays a pivotal role in enhancing the efficiency and effectiveness of the marketing department. This position involves overseeing the marketing technology stack, optimizing processes, and driving initiatives that support the company's growth and customer engagement strategies. As a key member of the marketing team, the manager will collaborate closely with cross-functional teams to ensure seamless execution of marketing campaigns and initiatives.
In this role, the Marketing Operations Manager will be responsible for managing and optimizing marketing processes, including lead scoring, routing, lifecycle workflows, marketing automation, campaign execution, reporting, data governance, and AI-enabled workflow improvements. The manager will partner with Marketing, Sales, Revenue Operations, and Customer Success teams to improve funnel efficiency, data quality, campaign performance, and operational consistency. Additionally, the role involves developing dashboards, resolving lead-flow issues, documenting standards, and recommending process improvements.
Candidates should possess a Bachelor's degree and have at least 5 years of experience in marketing operations, demand generation operations, revenue operations, or a related marketing function. Proficiency in marketing automation platforms such as Braze, SFMC, Marketo, or similar systems is essential, along with a strong understanding of campaign logic, audience segmentation, personalization, QA, deliverability, reporting, and data-driven campaign execution. Experience with MarTech infrastructure and technical operations, including automation, data flows, integrations, reporting requirements, platform troubleshooting, UAT coordination, and collaboration with Product, Engineering, Analytics, or Marketing Technology partners is also required.
While specific compensation details are not provided, OneTrust offers a comprehensive benefits package that includes health insurance, retirement plans, and professional development opportunities. The company fosters a collaborative and innovative work environment, encouraging employees to contribute ideas and drive initiatives that impact the company's success. Employees have access to various resources and support systems to promote work-life balance and career growth.
OneTrust is a leading provider of privacy, security, and data governance solutions, serving thousands of customers globally. The company is committed to innovation and continuous improvement, offering employees opportunities to work on cutting-edge projects and develop their skills in a dynamic industry. Joining OneTrust means becoming part of a mission-driven organization dedicated to helping businesses manage and protect their data responsibly.