Manager, PEO Payroll Implementations
Remote is seeking a Manager for PEO Payroll Implementations to lead a nationally distributed team of specialists. This role involves overseeing the onboarding of international clients onto Remote's Global Payroll platform, ensuring compliance with payroll regulations across multiple states and industries. The Manager will collaborate with various departments to streamline processes and enhance the client experience.
Key responsibilities include developing and implementing standard operating procedures, documenting government payroll compliance regulations, and creating scalable operational processes. The Manager will monitor team performance against key metrics, address customer escalations to maintain high retention rates, and serve as a subject matter expert across the organization. Collaboration with Sales, Customer Experience, Operations, Product & Engineering, Tax & Payments, Finance, Benefits, and Vendor Relations teams is essential to ensure a seamless onboarding process and compliance with PEO payroll regulations.
Candidates should have over five years of end-to-end PEO payroll experience across all states, as well as experience in PEO payroll customer implementation within a SaaS environment. Proficiency in implementing payroll structures to ensure statutory compliance, strong leadership skills, and the ability to develop standard operating procedures are required. Excellent problem-solving abilities, effective communication skills, and adaptability to a fast-paced international work environment are also essential. Experience with scaling processes, automating tasks, and driving metrics to meet business goals is highly valued. Proficiency in Google Sheets and familiarity with tools such as Zendesk, Notion, Slack, Salesforce, and Worklio are advantageous.
The annual salary range for this full-time position is $112,500 to $126,600 USD. Remote offers a comprehensive benefits package, including flexible paid time off, flexible working hours, 16 weeks of paid parental leave, mental health support services, stock options, a learning budget, a home office budget with IT equipment, and a budget for local in-person social events or co-working spaces.
Remote fosters a culture of innovation and inclusivity, encouraging employees to bring their unique talents and experiences to the team. The company operates asynchronously, allowing employees to plan their schedules around their lives. Remote emphasizes ownership and proactivity, empowering employees to take initiative and prioritize their well-being. Joining Remote offers the opportunity to make a meaningful impact in the HR tech industry and contribute to defining the future of work.