General Manager - Champs-Elysées, Paris
The General Manager at ALO's Champs-Elysées location in Paris is responsible for leading and developing all aspects of the store's operations. This role involves creating a positive and productive work environment that aligns with ALO's mission of promoting mindful movement and better living. The General Manager will oversee sales and profitability goals, operational objectives, merchandising standards, and the development of a successful Sales, Operations, and Visual team.
Key responsibilities include developing and executing retail strategies to enhance customer experience, managing client relations, and increasing brand awareness. The General Manager will leverage local market knowledge to drive traffic into the store and broaden the clientele base. Additionally, they will demonstrate strong business acumen through key performance indicators (KPIs) to support business-driving strategies and lead the team using company tools and incentives to meet sales goals.
The role requires facilitating new hire onboarding and ongoing training for existing staff, ensuring the team embodies ALO's mission and guiding principles. The General Manager will drive and motivate the store team to achieve and exceed individual sales goals and store KPIs. They will establish individual development plans to support professional growth and address performance issues promptly. Conducting ongoing talent analysis and establishing career progression plans are also essential to retain top talent and reduce turnover.
Operational responsibilities include ensuring adherence to store standards on the selling floor and back of house, maintaining visual merchandising standards, supervising inventory management to meet company targets, and completing required reporting. The General Manager will manage headcount and payroll objectives, implement effective profit and loss strategies, and plan for future business needs to continually improve results. They will also ensure compliance with company policies and procedures in all operational aspects.
The ideal candidate will have prior experience within retail or a related industry, with a proven track record in managing and leading a team. Strong interpersonal and communication skills, both verbal and written, are essential. The candidate should be agile, capable of handling multiple tasks in a changing environment, and highly motivated to drive business in a fast-paced, innovative setting. A business owner mindset with an entrepreneurial spirit, independent work ethic, time management skills, and personal accountability are also important. Alignment with and embodiment of ALO's guiding principles is crucial for success in this role.