Forms Specialist Team Lead
The Forms Specialist Team Lead (FSTL) at Datavant is responsible for processing Release of Information (ROI) requests and completing health-related forms in a timely, accurate, and compliant manner. This role ensures that patient health information is handled according to HIPAA regulations, company policies, and authorized requests while maintaining the highest level of privacy and security. The specialist works in a high-volume production environment and collaborates with providers, patients, insurance companies, and internal teams to fulfill medical record requests and complete documentation.
Key responsibilities include receiving and processing requests for patient health information, efficiently handling medical record requests while maintaining accuracy and confidentiality, and responding to inquiries from patients, insurance companies, and attorneys regarding record status. The FSTL retrieves, prepares, and transmits patient records to authorized recipients, reviews and validates patient authorizations before releasing any Protected Health Information (PHI), and ensures all form releases comply with HIPAA, state regulations, and company policies. Additionally, the role involves completing STD, FMLA, LTD, and other medical forms accurately using documented provider notes without interpretation, identifying discrepancies or missing information and escalating when necessary, and providing completed forms to providers for review and signature.
Required qualifications include a High School Diploma or GED, being 18 years or older, and a minimum of 2 years of Health Information Management (HIM) or related experience. Candidates should have basic computer proficiency and strong data entry skills, be proficient with Microsoft Office (Word and Excel), and have experience in multiple EMR systems (Epic, Next Gen, Athena, etc.). Strong attention to detail and quality control, the ability to work independently with minimal supervision, strong organizational and multitasking abilities, professional written and verbal communication skills in English, and the ability to work in a fast-paced environment and adapt to changing priorities are also essential.
Datavant offers a comprehensive benefits package including Paid Time Off (PTO), Medical, Vision, and Dental Insurance, a 401(k) Savings Plan, Tuition Assistance, company-provided equipment (computer, monitor, virtual phone, etc.), and a comprehensive virtual training program with mentor job shadowing. The estimated base pay range per hour for this role is $21.20—$25 USD. To ensure the safety of patients and staff, many clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. This job is not eligible for employment sponsorship.