Enterprise Account Manager
Talon.One is seeking a strategic and consultative Enterprise Account Manager to join our Global Account Management team. In this role, you will serve as the commercial owner and trusted advisor for a portfolio of corporate and enterprise accounts across the EMEA region. Your primary mission is to bridge the gap between customer goals and our platform's capabilities, driving retention, high-level satisfaction, and revenue expansion.
As an Enterprise Account Manager, you will lead the full commercial lifecycle for your portfolio, including accurate revenue forecasting, renewal negotiations, and achieving expansion targets through upselling and cross-selling. You will identify and execute opportunities for new use cases, product modules, and geographic expansion within complex enterprise organizations. Building and maintaining "Trusted Advisor" status with VP and C-level stakeholders is essential, aligning Talon.One's technical architecture with their overarching business KPIs. Additionally, you will orchestrate internal teams—such as Customer Success, Solution Engineering, and Product—to ensure a unified strategy for account health and product adoption, and partner with solution and technology providers to strengthen Talon.One's value proposition within the client's broader tech stack.
The ideal candidate will have over 5 years of experience in Enterprise Account Management or Strategic Sales within the B2B SaaS space, specifically focused on post-signature growth. A proven track record of navigating large, global organizations with complex procurement cycles and multiple business units is essential. Consistently meeting or exceeding expansion and retention quotas is expected. Professional fluency in English is required, with a strong preference for German or French language skills to support key markets. An entrepreneurial, problem-solving spirit is crucial, as is the ability to discuss high-level strategy and dive into the details of a product demo. A degree in Business, Marketing, or Technology is preferred, or equivalent professional experience.
Talon.One offers a comprehensive benefits package, including a €1,000 annual learning budget, full LinkedIn Learning access, and free German language courses to boost your skills. Employees enjoy 30 days of annual leave, plus extra paid days for their birthday and moving day. A home office setup budget and a monthly home office allowance are provided. There is the freedom to work from abroad for up to 90 days worldwide. Mental health support is available through nilo.health, along with a discounted Urban Sports Club membership. A 20% company subsidy on pension contributions and a subsidized BVG public transport ticket are also offered. The Berlin office is dog-friendly, welcoming your furry friends.
At Talon.One, we foster a modern, diverse, and creative workspace with an open and international culture. Our team is dedicated to creating a flexible, highly scalable product using state-of-the-art technologies, emphasizing teamwork and collaboration. We prioritize healthy growth, sharing knowledge, and continuous learning. The environment is flexible and family-friendly, with bright and easily accessible offices equipped with modern software and hardware. We believe in results and motivated employees, offering a high degree of flexibility to accommodate various working preferences.