Assistant Store Manager, Sales & Service - London Pipeline

The Assistant Store Manager, Sales & Service at Alo Yoga is a pivotal member of the store leadership team, responsible for implementing the company's business and guest experience strategies. This role focuses on achieving sales targets, enhancing guest satisfaction, and developing team talent in alignment with Alo's guiding principles. The position is based in London, United Kingdom, and requires candidates to have the right to live and work in the UK.

Key responsibilities include identifying and addressing sales opportunities, collaborating with the General Manager to resolve process or system issues, and overseeing the Sales & Service team to ensure exceptional guest experiences. The role also involves building and maintaining client relationships, ensuring effective sales floor coverage, and leading selling initiatives throughout the store. Additionally, the Assistant Store Manager partners with the General Manager to develop and implement the store's Sales & Service strategy.

The ideal candidate will have prior leadership experience in retail or a related industry, along with proficiency in MS Office applications such as Word, Excel, and Outlook. Exceptional interpersonal and communication skills, both verbal and written, are essential. The role requires agility to handle multiple tasks in a dynamic environment, a strong motivation to drive business in a fast-paced, innovative setting, and an entrepreneurial mindset. Independent work ethic, effective time management, and personal accountability are also crucial. Alignment with and embodiment of Alo's guiding principles are expected.

The position offers a full-time schedule with a 40-hour workweek over five days, with approximately 75% of the time spent managing the retail floor and coaching the team. Full-time employees are expected to be available for opening, closing, and weekend shifts to meet business needs. Alo Yoga is committed to diversity and inclusion, ensuring a supportive and inclusive work environment for all employees.