Assistant Store Manager, Sales & Service - Berlin Mitte

The Assistant Store Manager, Sales & Service at ALO in Berlin Mitte is a pivotal member of the store leadership team, responsible for implementing ALO's business and guest experience strategies. This role focuses on achieving business targets, enhancing sales, and elevating the customer experience, all while upholding ALO's guiding principles. The primary objective is to ensure an exceptional in-store experience for all guests.

Key responsibilities include investigating sales opportunities and collaborating with the General Manager to address process or system gaps. The Assistant Store Manager oversees the Sales & Service team, ensuring outstanding customer engagement and product education on the sales floor. This involves assessing team performance, providing feedback, and coaching to bridge any identified gaps. Additionally, the role involves developing workforce solutions to maintain effective sales floor coverage and leading sales initiatives as needed.

The ideal candidate will have prior leadership experience in retail or a related industry, along with proficiency in MS Office applications such as Word, Excel, and Outlook. Exceptional interpersonal and communication skills, both verbal and written, are essential. The role requires agility to manage multiple tasks in a dynamic environment, a strong motivation to drive business in a fast-paced setting, and an entrepreneurial mindset. Independent work ethic, effective time management, and personal accountability are also key attributes.

ALO offers a full-time position with a 40-hour workweek, where 75% of the time is dedicated to managing the retail floor and coaching the team. Employees are expected to be available for opening, closing, and weekend shifts to support the business needs. The company fosters a culture of mindful movement, emphasizing personal growth and community betterment, providing employees with opportunities to develop their skills and advance within the organization.