Application Engineer, Injection Molding
Xometry is seeking a driven and technically-minded Application Engineer specializing in injection molding to join our team. In this role, you'll serve as a critical link between our customers, sales team, and engineering efforts, supporting a diverse range of industries including aerospace, defense, commercial, automotive, industrial, and medical devices. You'll leverage your expertise in injection molding to analyze customer requests, provide crucial design-for-manufacturing feedback, and help shape custom solutions that meet our clients' needs.
Your primary responsibilities will include analyzing and preparing RFQs by retrieving and organizing quote request information from various channels, including RFQ documents, 3D CAD files, and 2D drawings. You'll proactively engage with customers to clarify requirements and address any discrepancies in documentation. Conducting thorough reviews of 3D models and 2D drawings to provide design-for-manufacturing feedback and supporting the creation of accurate quotes using Xometry's internal systems and approved methodologies will be key aspects of your day-to-day work. Additionally, you'll perform basic file modifications and repairs using software such as SolidWorks, Inventor, or Magics to ensure manufacturability, maintain and update quote databases in real-time to ensure data accuracy and accessibility, respond to service requests via ZenDesk and email, providing direct assistance or escalating to subject matter experts when necessary, and collaborate closely with Applications Engineering and Sales to define and package custom requests for customer delivery.
The ideal candidate will possess an associate degree or higher in a technology field, or equivalent practical experience. A strong interest and aptitude in technical tools, including experience with or a willingness to learn 3D CAD software (SolidWorks, Inventor, Magics) and 2D drawing review, is essential. Demonstrated technical aptitude to quickly grasp general technical aspects of various manufacturing technologies is required. The candidate should be customer-service oriented with excellent communication skills, capable of interacting politely and enthusiastically with both customers and coworkers. Vocational training or direct experience in injection molding is highly desired, and familiarity with die casting, stamping, and metal extrusion is a plus.
Xometry offers a competitive compensation package, including health, dental, and vision insurance, a 401(k) plan with company match, paid time off and holidays, and flexible work arrangements. We are committed to providing professional development and training opportunities to support your career growth.
At Xometry, we believe in fostering a positive workplace that embraces diversity, equity, inclusion, and belonging. We are committed to welcoming, respecting, and valuing individuals for who they are, learning from their differences, and providing a supportive environment for all employees. Joining our team means becoming part of a dynamic company that values innovation, collaboration, and continuous learning.