Account Manager (ENT/Strategic) (Hybrid)
The Account Manager (Enterprise/Strategic) position at KnowBe4 involves managing assigned customer accounts and maximizing all sales opportunities within those accounts. This role focuses on promoting and selling KnowBe4's additional products and services to large businesses with over 1,500 employees, aiming to achieve and exceed monthly sales quotas. The position is based in Clearwater, Florida, with opportunities for hybrid work arrangements.
Key responsibilities include building and maintaining a pipeline of potential cross-sale, add-on, and upgrade opportunities by developing and managing relationships with assigned accounts. The Account Manager will identify key decision-makers, qualify opportunities, and articulate the value proposition of KnowBe4's full suite of products to enhance the customer's security awareness training and overall security posture. Achieving or exceeding monthly quotas and targets is a critical aspect of this role.
The ideal candidate should possess a bachelor's degree, preferably in Cybersecurity, Computer Science, IT, Business, or Marketing. A proven track record of selling to executive-level positions, such as EVPs and CISOs, is essential. Additionally, the candidate should have over five years of SaaS sales experience, with a preference for experience in cybersecurity, and a history of managing and closing complex, multi-year deals exceeding $500,000 in the enterprise segment.
Compensation for this position ranges from $200,000 to $210,000 annually, including base salary, bonuses, and commissions. Benefits include company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses, all within a modern, high-tech, and engaging work environment.
KnowBe4 fosters a culture of radical transparency, extreme ownership, and continuous professional development. The company encourages employees to be themselves and strives to make every day fun and engaging, whether working remotely or in-person. Activities such as team lunches, trivia competitions, and local outings contribute to a dynamic and inclusive workplace.