Account Executive (SMB) (Position located in Melbourne, Australia)
The Account Executive (SMB) position at KnowBe4 in Melbourne, Australia, focuses on identifying and acquiring new small to medium-sized business clients to meet and exceed monthly sales quotas. This role is integral to KnowBe4's mission of enhancing organizational security through its AI-driven Human Risk Management platform, which empowers over 70,000 organizations worldwide to strengthen their security culture.
Key responsibilities include building and maintaining a pipeline of SMB opportunities through various prospecting methods, following lead cadence best practices, and conducting product demonstrations. The Account Executive will articulate the value proposition of KnowBe4's full suite of products, educating customers on how each product can improve their business's human firewall. Additionally, the role involves understanding an organization's buying needs, key decision-makers, potential roadblocks, and next steps to shorten sales cycles and acquire a high volume of new logo accounts.
Candidates should have 1-3 years of experience selling to small or medium-sized businesses, with a bachelor's degree or higher education equivalent being desirable. Familiarity with standard concepts, practices, and procedures within the IT, security, or cybersecurity industry is advantageous. Proficiency with Salesforce, Gmail, Google Docs, MS Office (Word and Excel), and web browsers is expected. Excellent verbal and written communication skills, a stats-driven business approach, and strong collaborative and teamwork abilities are essential. The candidate must be a motivated, energetic self-starter capable of working with minimal supervision.
KnowBe4 offers company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses. The work environment is modern, high-tech, and fun, with a relaxed dress code. For more details about benefits in each office location, please visit KnowBe4's careers page.
The company values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, KnowBe4 strives to make every day fun and engaging, from team lunches to trivia competitions to local outings, ensuring there is always something exciting happening.