Working Student - Compliance (w/m/d)
Wolt, a rapidly expanding technology company operating in over 500 cities across 30 countries, is seeking a Working Student - Compliance (w/m/d) to join their team in Berlin, Germany. This role is integral to Wolt's commitment to maintaining high standards in partner identification and verification processes, ensuring compliance with regulatory requirements.
As a Working Student in Compliance, you will be the primary point of contact for Wolt's merchant partners in Germany, guiding them through the process of updating their business information to meet current regulatory standards. Your responsibilities will include proactive outreach to partners via phone, addressing inquiries, and assisting them in navigating the data update process. Additionally, you will manage cases and leads, maintain accurate records in internal systems, and collaborate closely with the German project team to ensure seamless processing of updated information.
Ideal candidates will possess strong communication skills, a positive and professional demeanor over the phone, and a proactive approach to customer engagement. Enrollment in a university program is required, with a preference for studies in Business Administration, Law, Communications, or related fields. Fluency in German (C1/C2) is essential for daily interactions with partners, while good English proficiency is necessary for internal communication. Additional language skills, such as Vietnamese, Turkish, or Arabic, are advantageous due to the diverse backgrounds of Wolt's merchant partners.
This position offers the flexibility to work approximately 20 hours per week, allowing for a balance between professional responsibilities and academic commitments. Wolt provides an attractive compensation package, flexible working hours, and the opportunity to work in an international environment on a critical project for the German market. Employees enjoy benefits such as attractive discounts on Wolt orders, a subsidy for the Urban Sports Club, modern equipment, free office beverages, and regular team events.
Joining Wolt means becoming part of a dynamic, supportive, and open team within a startup atmosphere. The company values flat hierarchies and offers a steep learning curve in areas such as account management, customer-centric communication, and fintech compliance. This role is an excellent opportunity for students seeking practical experience in a fast-paced, global tech company.