Workflow Coordinator

Summary:

Under the umbrella of the Firm’s Managing Clerk’s Office (MCO), and according to established Firm policies and procedures, the Managing Clerk’s Office Workflow Coordinator coordinates, and provides quality control for, all incoming/outgoing MCO tasks, including with respect to case docketing, court rules, case research, legal procedures, and electronic filing documents. In so doing, the Workflow Coordinator applies risk-management quality control measures within the MCO and observes confidentiality in all client and Firm matters.

Key Responsibilities

Workflow Coordination & Task Dissemination 

- Central Intake: Monitor the MCO’s central inbox and intake channels to assess incoming requests from attorneys and legal staff. 

- Task Assignment: Analyze the complexity and deadline of each request and assign tasks to appropriate MCO personnel based upon capacity and skill level. 

- Queue Management: Actively manage the MCO workflow queue to prevent bottlenecks, ensuring that all requests are acknowledged and resolved within established protocols. 

- End-to-End Communication: Manage the e-filing workflow by providing case teams with proactive updates, including document receipt, court-compliance verification, and final filing confirmations.

Quality Control (QC) & Error Resolution 

- Filing Review: Perform final QC on pleadings and documents prior to electronic filing (CM/ECF, NYSCEF, etc.) to ensure compliance with court-specific formatting, redaction, and exhibit requirements. 

- Docket verification: Audit data entered in the Firm’s docketing system (Milana) to verify that dates, deadlines, and events are calculated accurately, correctly, and in accordance with the relevant rules of civil procedure. 

- Error Resolution: Identify procedural errors in draft filings/docket entries and provide constructive feedback to staff to prevent recurrence.

Data Integrity & Docket Auditing 

- Routine Docket Sweeps: Conduct regular audits of the d...