VP, Client Transformation
The Vice President of Client Transformation at WPP Media is a pivotal leadership role responsible for bridging strategic vision with operational execution and fostering deep client partnerships. This position involves ensuring seamless operational flow with agency partners and driving proactive, strategic transformation initiatives for key clients.
Key responsibilities include coordinating onboarding and offboarding processes, diagnosing and troubleshooting complex client and operational issues, and embedding critical tools like OMS within client-specific approaches. The VP will also proactively identify and cultivate opportunities for deeper client partnerships, utilizing insights from QBR feedback and client action planning sessions to uncover strategic business initiatives. Leading and managing the end-to-end transformation workshop process is a crucial aspect of this role.
The ideal candidate will have progressive leadership experience in client-facing roles within consulting, client management, or transformation practices. Proven success in leading and executing large-scale, cross-functional client change programs from concept through to sustained impact is essential. Deep expertise in change management methodologies and the ability to navigate complex organizational structures and stakeholder dynamics in client environments are also required.
WPP Media offers a dynamic work environment that fosters creativity, collaboration, and connection. Employees can tap into the global WPP Media and WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. The company provides competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
Joining WPP Media means becoming part of a culture that values creativity, belonging, and continuous learning. The company is committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. With a hybrid work approach, teams are in the office around four days a week, promoting collaboration and innovation.