Staff Product Manager - Risk & Compliance Case Management
WHY SOCURE?
Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.
We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.
ABOUT THE ROLE
Socure is seeking a Staff Product Manager, Risk & Compliance Case Management to lead the next phase of Socure’s RiskOS Case Management experience. This role will elevate our existing case management foundation into a scalable, best-in-class experience, consolidating and unifying workflows and UI patterns across multiple product lines and customer use cases.
You will be at the center of the reviewer experience - enabling fraud, risk, and compliance teams to triage queues, investigate entities, interpret thousands of data points, document outcomes, collaborate, and take action efficiently and defensibly. You will partner closely with Product Design and collaborate across Socure Product teams to align on shared workflows, data models, and customer-facing experiences. Socure’s guiding principle of “AI everywhere” will be embedded into the core of the product, ensuring every step of the user journey is assisted with AI capabilities.
WHAT YOU'LL DO
PRODUCT LEADERSHIP & CUSTOMER-DRIVEN STRATEGY (RISKOS CASE MANAGEMENT)
- Own the vision, strategy, and roadmap for RiskOS Case Management - evolving and scaling existing capabilities into a best-in-class reviewer experience.
- Convert customer and internal pain points into crisp problem statements, requirements, and measurable outcomes (e.g., time-...