Service Desk IT Support Technician / Incident Technician - 1st Line

🇬🇧 Coventry, ENG
Posted 22 months ago
Expires May 29, 2026

Are you looking for an IT Job? Are you interested in starting an IT Career?A 1st Line Technical Support role is ideal for you to gain the knowledge and experience required to progress quickly.An Incident Technician is responsible for handling service requests in a professional and timely manner. This is a fantastic opportunity for an ambitious individual who is looking to develop his or her skills in a dynamic environment. The opportunities to grow your career within a rapidly growing multi-faceted technology company are outstanding. We believe that people skills are just as important as technical skills, so we are not looking for technical experts who want to sit in a dark room. We need people who can communicate well with our customers and who can explain technical issues in very simple terms.We've grown a lot since we got started back in 2010. From our humble beginnings of our CEO working out of his bedroom as a teenager, we're now one of the most respected and successful IT Managed Services companies in the UK. But we're not stopping there - we have big ambitions and can only make them happen if the people who work at LMS Group have big ambitions too. So, if you're the kind of person who rolls up their sleeves and gets stuck in, LMS Group might be just the place to kick-start or further build your career.Benefits:Increasing Holiday with length of serviceFlexible, Hybrid WorkingAnnual Pay ReviewsCompany Tesla FleetModern Air-Conditioned Office & Fun EnvironmentTiered Pension SchemeCompany EV SchemeCompany Pub with lunchtime activities- bar billiards, pub gamesOn-Site Parking (Free)Microsoft Surface LaptopAwesome Company UniformCycle to Work SchemeMileage AllowanceTraining & Career PlanningBirthday & Length of Service RewardsReferral Bonus SchemeRegular Funded Social Events & Company Quarterly EventFunded Xmas Party

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