Senior Manager, Customer Success (Enterprise Legal)

Everlaw is seeking a Senior Manager of Customer Success to lead a team dedicated to enhancing the post-sale experience for clients in the Legal Enterprise segment. This role involves building and managing a team of Customer Success Managers and Associates, ensuring clients fully realize the value of Everlaw's solutions. The position is based in Oakland, CA, or New York, NY, with a hybrid work schedule: in-office on Monday, Wednesday, and Thursday, and remote on Tuesday and Friday.