Senior Engineering Manager, Offer Delivery
Upstart is seeking a Senior Engineering Manager to lead the Offer Delivery (PLG) Team, focusing on enhancing user engagement through intelligent offer generation and personalized product recommendations. This role is pivotal in creating an always-available credit experience, ensuring users have continuous access to Upstart's credit products. The company operates as a digital-first organization, allowing flexibility for employees to work remotely across the U.S. and Canada.
The Senior Engineering Manager will define and implement an engineering roadmap that supports intelligent and personalized offer and product recommendations. Responsibilities include collaborating with cross-functional partners such as Product Managers, Product Marketing Managers, and Research Scientists to drive impactful programs. The role also involves leading, coaching, and developing a high-performing engineering team focused on delivering high-quality solutions and incrementally enhancing systems. Additionally, the manager will leverage experimentation and data-driven insights to refine growth strategies, optimizing user engagement and conversion through continuous testing, iteration, and personalization. Creating a scalable offer generation infrastructure that grows with the user base and all Upstart products is also a key responsibility.
Candidates should possess a Bachelor's degree in Computer Science, Engineering, or a related field, along with at least 8 years of experience in software development, including a minimum of 3 years in a direct people management role. Experience leading product-oriented teams with measurable user impact is essential. The ability to convey complex technical information to diverse audiences is also required.
The anticipated base salary for this remote position in the United States ranges from $195,300 to $270,400 USD. Upstart offers a comprehensive benefits package, including competitive compensation (base, bonus, and equity), comprehensive medical, dental, and vision coverage with Health Savings Account contributions, a generous 401(k) plan with matching contributions up to $15,000 per year, an Employee Stock Purchase Plan (ESPP), life and disability insurance, generous holiday, vacation, sick, and safety leave, supportive parental, family care, and military leave programs, annual wellness, technology, and ergonomic reimbursement programs, and social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups.
Upstart fosters a culture of innovation and inclusivity, encouraging employees to tackle meaningful problems and innovate with purpose. The company supports flexible work arrangements, allowing employees to work from locations where they thrive, while also promoting in-person collaboration through regular team onsites and planning sessions. This environment offers growth opportunities and the chance to contribute to a mission-driven organization aiming to reshape access to credit through advanced AI and technology.