Senior Account Manager - Highly Regulated Markets

Diligent Corporation is seeking a Senior Account Manager to drive revenue growth and deepen customer engagement within highly regulated markets. This individual contributor role requires strategic vision, proactive relationship-building, and a relentless pursuit of excellence. The Senior Account Manager will be responsible for expanding product adoption among current customers and introducing new clients to Diligent's platform.

Key responsibilities include prospecting new and existing business within designated verticals, adopting a solutions selling approach, building deep relationships with prospects and customers, and developing specialized business plans to drive business outcomes. The role also involves managing the end-to-end sales cycle, from opportunity to deal close, and effectively utilizing sales tools to prospect new leads and generate bookings.

Candidates should have over four years of success in account management, new business acquisition, and exceeding revenue targets, ideally within highly regulated industries, SaaS, or GRC space. Proven experience in sales methodologies such as MEDDIC, Challenger, and Command of the Message is required. Exceptional presentation, negotiation, and interpersonal skills are essential, along with the ability to build trust and influence senior leaders and stakeholders at all organizational levels.

Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting-free days, generous time-off policies, and wellness programs. The company is committed to fostering a diverse team and promoting continuous learning and development.

Diligent Corporation is a leader in governance, risk, and compliance (GRC) SaaS solutions, helping over one million users and 700,000 board members clarify risk and elevate governance. The company empowers leaders with technology, insights, and connections to drive greater impact and lead with purpose.