SDR Team Manager (Hybrid)

The SDR Team Manager at KnowBe4 leads a dynamic team of Sales Development Representatives (SDRs) within the company's sales organization. This role is pivotal in driving the initial stages of the sales process, focusing on generating and qualifying leads for KnowBe4's security awareness training solutions. The manager will work closely with the sales leadership to align team objectives with the company's growth strategies.

Key responsibilities include overseeing the daily operations of the SDR team, setting performance targets, and ensuring the team meets or exceeds these goals. The manager will develop and implement effective outreach strategies, monitor key performance indicators, and provide regular coaching and feedback to team members. Additionally, the role involves collaborating with marketing and sales teams to optimize lead generation efforts and ensure a seamless transition of qualified leads to account executives.

Candidates should possess a strong background in sales development or related fields, with proven experience in managing high-performing teams. Excellent leadership and communication skills are essential, along with the ability to analyze data to drive decision-making. Familiarity with sales tools and CRM systems is also required. A bachelor's degree in business, marketing, or a related field is preferred.

KnowBe4 offers a comprehensive benefits package, including health insurance, retirement plans, and performance-based bonuses. Employees enjoy access to professional development programs, flexible work arrangements, and a vibrant company culture that emphasizes growth and collaboration.

Joining KnowBe4 means becoming part of a global leader in security awareness training, with opportunities for career advancement and personal growth. The company fosters an inclusive and innovative environment where employees are encouraged to contribute ideas and make a meaningful impact.