Product Operations Lead

Prove is a leading digital identity verification and authentication company headquartered in New York City. The company offers phone-centric identity tokenization and passive cryptographic authentication solutions, serving over 1,000 enterprise customers across various industries, including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments.

The Product Operations Lead will work closely with the Chief Product Officer (CPO) to enhance operational efficiency within the product organization. This role involves streamlining product development processes, managing key performance indicators (KPIs), and facilitating strategic initiatives from inception to execution. The position is based in New York City and reports directly to the CPO.

Key responsibilities include defining and tracking core product KPIs, optimizing product development processes, and managing the operational cadence of the product team. The Product Operations Lead will also support the CPO in strategic planning, executive communications, and represent the CPO in key meetings. Additionally, the role involves leading cross-functional initiatives and ensuring alignment across various product teams.

Candidates should have prior experience in product operations, product management, management consulting, strategy, or program management in an executive-facing capacity. Strong interpersonal skills, analytical abilities, and proficiency in using AI tools for content creation and process automation are essential. Exceptional organizational skills and the ability to manage multiple complex initiatives simultaneously are also required.

Prove offers a dynamic and collaborative work environment, emphasizing teamwork and innovation. The company is committed to modernizing digital trust and provides opportunities for professional growth and development. Employees are encouraged to make an impact and contribute to the company's mission of transforming identity verification and authentication.