People Operations Specialist
ABOUT HAPPYROBOT
HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate - they make decisions, take action, and run operations autonomously across voice, email, and enterprise systems. Born in Y Combinator (S23) and backed by a16z and Base10 with over $60M raised, we power critical operations for global enterprises worldwide.
Our platform is battle-tested in the most demanding environments - where AI has real consequences. We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto.
ABOUT THE ROLE
As our People Operations Specialist, your mission is to own the operational complexity that keeps our people function running — coordinating our immigration program, managing the vendor relationships that underpin our US and international workforce, and executing the day-to-day HR operations that employees depend on. You'll be the second dedicated People Operations hire at HappyRobot, joining a small team that is building the people function from the ground up. That means real ownership from day one, no bureaucracy between you and meaningful work, and genuine room to grow as the team and company scale. You'll work closely with or People Operations Lead, and partner directly with our Head of People on the operational priorities that matter most.
RESPONSIBILITIES
- Own our immigration program. We have a high volume of active immigration cases and this is some of the most time-sensitive, employee-facing work on the team. You'll be the primary point of contact for employees navigating visa sponsorship, manage our relationship with outside immigration counsel, track all case milestones and deadlines, and make sure nothing falls through the cracks. You'll also build the tracking sy...