Manager, Deal Optimization (Position located in Bengaluru, India)
The Manager, Deal Optimization at KnowBe4 is a leadership position based in Bengaluru, India, focused on supporting the company's revenue operations and deal desk functions. KnowBe4 is a global leader in security awareness training and simulated phishing, dedicated to helping organizations manage the ongoing problem of social engineering. The role is part of the broader revenue operations team, working collaboratively across sales, finance, and legal to streamline deal processes.
In this role, the Manager, Deal Optimization will be responsible for overseeing the deal structuring and approval workflows, optimizing deal terms, and ensuring compliance with internal policies. Daily activities include reviewing complex deal requests, working with account executives and management to resolve issues, and providing guidance on pricing, contract terms, and risk considerations. The role also involves developing and refining deal desk processes to improve efficiency and scalability for a rapidly growing sales organization.
Candidates are expected to have a bachelor’s degree in business, finance, or a related field, along with several years of experience in deal desk, revenue operations, or sales operations roles. Strong analytical skills, attention to detail, and the ability to influence cross-functional stakeholders are essential. Familiarity with SaaS sales models, contract negotiation, and tools such as Salesforce or CPQ platforms is highly desirable.
KnowBe4 offers a comprehensive benefits package, which typically includes health insurance, wellness programs, performance bonuses, and opportunities for professional development. The company values innovation and continuous learning, offering employees an engaging and energetic work environment.
The organization fosters a collaborative and inclusive culture with opportunities for career advancement, making it an attractive option for professionals seeking growth in the cybersecurity and software industry.