ERP support consultant
As an ERP Support Consultant at Questel, you will be an integral part of our IT team, focusing on the maintenance and enhancement of our enterprise resource planning (ERP) systems. Questel is a leading provider of intellectual property solutions, offering a comprehensive suite of services to clients worldwide. This role is crucial in ensuring the seamless operation of our internal systems, directly impacting our ability to deliver exceptional service to our clients.
In this position, your primary responsibilities will include providing technical support for our ERP systems, troubleshooting issues, and implementing system improvements. You will collaborate closely with various departments to understand their needs and translate them into effective ERP solutions. Additionally, you will be responsible for user training, documentation, and ensuring compliance with company policies and industry standards.
The ideal candidate will possess a bachelor's degree in information technology, computer science, or a related field, along with at least three years of experience in ERP system support. Proficiency in ERP software, strong problem-solving skills, and the ability to work collaboratively across teams are essential. Experience with SQL databases and knowledge of business processes in the intellectual property sector are advantageous.
Questel offers a competitive compensation package, including health insurance, retirement plans, and opportunities for professional development. Employees enjoy a dynamic work environment that fosters innovation and growth, with access to cutting-edge technologies and a supportive team culture.
Joining Questel means becoming part of a global leader in intellectual property solutions, where your contributions directly impact our clients' success. We value diversity, encourage continuous learning, and provide a platform for career advancement in a rapidly evolving industry.