Enterprise Account Manager

Diligent Corporation is seeking an Enterprise Account Manager to join our dynamic team. As a leading provider of governance, risk, and compliance (GRC) software solutions, Diligent empowers organizations to enhance their governance processes through innovative technology. The Enterprise Account Manager will play a pivotal role in managing and expanding relationships with our largest clients, ensuring they derive maximum value from our suite of products and services.

In this role, the Enterprise Account Manager will be responsible for developing and executing strategic account plans, identifying opportunities for upselling and cross-selling, and collaborating with internal teams to deliver tailored solutions that meet client needs. The position requires a deep understanding of client objectives, proactive problem-solving, and the ability to drive customer success through effective communication and relationship management.

Ideal candidates will possess a proven track record in enterprise account management, with experience in the software-as-a-service (SaaS) industry. Strong interpersonal skills, strategic thinking, and a customer-centric approach are essential. A background in governance, risk, and compliance is advantageous but not mandatory.

Diligent offers a competitive compensation package, including comprehensive health benefits, a 401(k) plan with employer matching, and opportunities for professional development. Employees enjoy a collaborative and innovative work environment that fosters growth and recognizes individual contributions.

Joining Diligent means becoming part of a mission-driven company committed to empowering leaders to drive greater impact. With a global presence and a diverse team, Diligent provides ample opportunities for career advancement and the chance to make a meaningful difference in the world of governance and compliance.