Enterprise Account Management Team Lead - Retail (Fixed-Term Contract)

Wolt is seeking an Enterprise Account Management Team Lead to oversee strategic supermarket partnerships in Kazakhstan. This fixed-term position, covering a 1.5-year maternity leave, involves leading a team of specialists responsible for managing enterprise supermarket accounts. The role focuses on enhancing partner performance, fostering growth, and ensuring operational excellence within Wolt's rapidly expanding retail sector.

The Team Lead will guide complex negotiations, establish robust relationships with key retail partners, and drive portfolio performance through data analysis and strategic initiatives. Responsibilities include coaching the team to deliver exceptional service, overseeing operational improvements, and collaborating on marketing campaigns to boost sales and customer engagement. Setting clear performance targets and fostering a high-performing work environment are also key aspects of the role.

Candidates should have at least two years of experience in team leadership, with a proven track record in enterprise account management within retail, FMCG, delivery, marketplaces, supermarkets, or distribution sectors. Strong negotiation skills, analytical abilities, and a structured approach to performance management are essential. Proficiency in using business intelligence tools and dashboards is required.

Wolt offers a dynamic and international work environment with opportunities for professional growth. The company provides a competitive salary package, flexible working hours, and a range of employee benefits, including discounts on Wolt orders and regular team events.

Joining Wolt means becoming part of a fast-growing tech company committed to innovation and excellence. The role offers the chance to make a significant impact on Wolt's retail operations in Kazakhstan, working alongside a team of dedicated professionals in a supportive and inclusive culture.