Enterprise Account Executive - Mixed Industries
Talkdesk is seeking an experienced Enterprise Account Executive to drive revenue growth and manage complex sales processes across mixed industries. This role involves developing comprehensive sales strategies, building lasting relationships with enterprise-level prospects and customers, and executing the Talkdesk sales process to meet and exceed quarterly and annual quotas. The position requires ownership of market segmentation and targeted accounts, effective communication of market needs back to the business, and collaboration across functional areas to ensure customer success.
Key responsibilities include developing and executing sales strategies, building meaningful relationships internally and externally, aligning with the Talkdesk sales Go-to-Market plan, providing accurate forecasts, communicating market reactions, proactively solving problems across functional areas, and prioritizing customer needs. The role demands a proactive approach to sales, strategic planning, and cross-functional collaboration to drive business growth.
Candidates should have over 5 years of direct sales experience, particularly in selling SaaS-based solutions to enterprise clients. A proven track record in managing complex sales cycles with C-suite and senior management stakeholders is essential. Strong analytical capabilities, excellent negotiation skills, and the ability to manage complex sales cycles are required. The role also demands the ability to operate in a fast-paced, dynamic environment while maintaining realistic forecasts and driving substantial revenue growth.
Compensation includes a competitive pay range of $280,000 to $330,000 in on-target earnings (OTE), with potential for long-term incentives such as equity and short-term incentives like bonuses or commissions. Benefits encompass medical, dental, vision, life, and disability insurance, an employee assistance program (EAP), a 401(k) plan, uncapped paid time off, 14 paid holidays annually, and paid sick leave.
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. The company fosters an inclusive culture where diverse perspectives drive success, and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdesk empowers employees to drive meaningful impact while giving back to communities and the environment. Recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center, Talkdesk offers an exciting opportunity to shape the future of customer experience automation.