Director of Partner Growth
The Director of Partner Growth & Strategy at inKind is responsible for developing and implementing strategies, systems, and processes that enhance the effectiveness of the Account Management team. This role focuses on creating scalable growth engines by designing repeatable playbooks for partner growth motions, such as renewals, additional funding, and location expansion. The position requires close collaboration with Sales, Account Management, Product, Operations, and Technology teams to ensure seamless integration and execution of these strategies.
Key responsibilities include building and continuously improving the Account Management operating system, developing sales methodologies, and creating training programs to enhance Account Manager capabilities. The role also involves partnering with Product and Engineering teams to automate manual processes and develop self-service experiences, as well as defining key performance indicators (KPIs) to measure the effectiveness of Account Management efforts.
Candidates should have experience in building or scaling Account Management, Customer Success, Revenue Operations, Sales Strategy, or Partner Growth functions. A strong understanding of B2B sales and expansion motions is essential, along with analytical skills to diagnose problems and identify opportunities. Experience with CRM systems, sales automation, and workflow design is also required.
The position is based in Austin, Texas, and is a full-time, exempt (salaried) role reporting to the Senior Vice President of Business Development. While specific compensation details are not provided, the role offers a competitive salary commensurate with experience.
InKind is a fintech platform that provides alternative capital to restaurants by purchasing and selling food and beverage credits to consumers. This model allows restaurants to receive funding without interest, equity, or risk, while diners benefit from earning 20% back on their purchases at participating establishments. The company fosters a collaborative and innovative culture, offering opportunities for professional growth and development.