Concierge - Part Time

SUMMARY

Performs all functions of receiving calls, clients, vendors, and deliveries and directs them to the appropriate individual(s) within the firm according to established policies and procedures. Maintains contact with attorneys, staff, and clients and observes confidentiality of clients and firm matters. Employees must perform all duties with minimal supervision. Has the ability to be flexible with the working schedule from Monday through Friday, 7:30 AM to 5:30 PM.

Responsibilities

- Serves as part-time concierge for up to twenty hours per week at the Indianapolis of

- Operates a multi-line phone system and directs incoming, outgoing, and internal calls and voicemail.

- Greets clients and visitors to the office and ensures proper access clearance and routing per Firm policies, notifying the supervisor of any problematic situations.

- Offers guests beverages. Check meeting room schedules to ensure the appropriate setup is in place when necessary.

- Escorts guests to their destination (Conference Center, Event Hall, VAO, and Meeting Room).

- Manages guest requests by making necessary arrangements with appropriate service providers. Fulfills the request independently or by connecting the guest to the correct party to fulfill the request.

- Performs and documents daily checks to maintain the kitchens (1st Floor and Mezzanine), conference rooms, and office supplies. Ensuring all items are in good working order and fully stocked. Communicate with appropriate parties if any items need attention.

- Schedules the use of conference rooms and coordinates with Guest Service Assistants regarding setup, catering, etc.

- Assists with Conference Room setups as required. Including drink and meal service, seating arrangement, and AV needs.

- Maintains contact information for parking, catering, restaurants, hotels, transportation, and upcoming events in the Indianapolis Metro area.

- Assists attorneys, paralegals, and staff wit...