Compliance Specialist
The Compliance Specialist at ABC Legal Services plays a crucial role within the Process Server Development team, ensuring that service events submitted by process servers adhere to court and customer requirements, as well as the company's guidelines and expectations. This position is remote but requires residency in specific states, including Mississippi, Puerto Rico, Kansas, Kentucky, Arkansas, and South Carolina.
Key responsibilities include reviewing service events for compliance, providing education and instruction to process servers regarding service requirements, investigating service complaints, creating service complaint investigation reports, updating and analyzing process server review records, performing DCA-required audits of process server logbooks, and auditing process server service event histories. Additional job-related duties may be assigned as needed.
Candidates must possess a high school diploma or GED. Preferred qualifications include 6-12 months of relevant experience and writing experience in a professional or higher education environment. Essential skills encompass excellent written communication, particularly in professional email correspondence, the ability to take concise and effective notes, attention to detail, the capacity to learn a large amount of new information in a short time, proficiency in training and working remotely using Microsoft Teams, and experience with Microsoft Office.
Compensation for this full-time role ranges from $15.00 to $17.00 per hour, depending on location and experience. Benefits include health, dental, and vision insurance; 401(k) with company matching; paid time off; seven paid company holidays; four floating holidays per year; life and AD&D insurance; long-term disability; health care reimbursement flexible spending account; dependent care flexible spending account; employee assistance program; and pet insurance.
ABC Legal Services is the nation's leading provider of service of process and court filing solutions, with a team of over 1,000 employees and offices in multiple cities, including Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, and Washington, D.C. The company has been successful in this unique business for over 30 years and continues to advance its technology and business processes to remain years ahead of the competition. ABC Legal Services focuses on expanding its technology lead, acquiring and integrating less efficient competitors, and tapping into new segments through an integrated inbound marketing and sales approach.