Compliance Analyst
Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, Connecticut, with offices in over 15 countries. The company has been at the forefront of financial innovation for over four decades, known for its cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. The Compliance Analyst role is based in Shanghai, China, and is integral to the company's compliance operations in the region.
As a Compliance Analyst, you will serve as the primary point of contact for Chinese-speaking clients across the Compliance unit, including Enhanced Due Diligence (EDD), Financial Intelligence Unit (FIU), and Trade Surveillance teams. Your responsibilities will include conducting client outreach in Mandarin to explain compliance requirements, gathering information, and facilitating smooth communication between clients and internal compliance teams. You will also assist in handling inquiries from internal and external stakeholders in the region by coordinating client responses and documentation in both Chinese and English. Additionally, you will prepare clear and accurate reports, summaries, and correspondence for internal stakeholders and management, and provide suggestions to enhance client communication processes and outreach strategies.
The ideal candidate will possess native or fluent proficiency in Mandarin Chinese (written and spoken) and strong English proficiency. Relevant experience in financial services, compliance, risk management, or client-facing roles within financial institutions is essential. Familiarity with financial crime compliance concepts, including AML/KYC, Enhanced Due Diligence (EDD), suspicious activity monitoring, and trade surveillance, is required. Excellent interpersonal and communication skills are necessary to explain complex compliance matters clearly to clients from diverse backgrounds. The candidate should have a proven ability to build and maintain professional relationships with clients while managing sensitive and confidential information. Strong organizational abilities with the capability to prioritize multiple tasks and work independently in a dynamic and fast-paced environment are important. A deep understanding of Chinese business culture and practices is also beneficial.
Interactive Brokers offers a competitive salary, annual performance-based bonus, and stock grant. Employees receive excellent health and welfare benefits, including medical, dental, specialist, and in-patient coverage. The company provides a competitive package of annual leave and modern offices with multi-monitor setups. A great work-life balance is emphasized, and there are unique opportunities to gain exposure to global financial products, markets, and clientele. The role offers opportunities for career progression and job scope expansion in a global company with a growing local presence. A hybrid work arrangement is permitted for this role.
At Interactive Brokers, the company fosters a dynamic environment where innovation thrives. The team is passionate about redefining the brokerage landscape and takes pride in a collaborative culture where every voice matters. Employees are encouraged to share their ideas and insights, resulting in a workplace that feels more like a community than a corporation. The mission is to empower investors with cutting-edge technology and unparalleled access to global markets. Working at Interactive Brokers means being part of a team dedicated to excellence and driven by a shared vision. The company believes in fostering an atmosphere where learning never stops, and growth is a part of your journey. Whether you're a seasoned professional or just starting out, there's always room to expand your horizons.
Interactive Brokers has an employee rating of 3.7 out of 5 stars, based on 714 company reviews on Glassdoor, indicating that most employees have a good working experience there. The company offers a competitive compensation package and emphasizes work-life balance. Employees have the opportunity to work with cutting-edge technology and gain exposure to global financial markets. The company culture is collaborative, and there are opportunities for career progression within the organization.