Client Director - Financial Services
The Client Director - Financial Services at Celonis is a senior role within the sales organization, focusing on managing and expanding relationships with key financial services clients. This position operates at the intersection of enterprise sales leadership and platform strategy, overseeing a portfolio of large accounts that contribute significantly to annual recurring revenue (ARR). The role involves close collaboration with Value Engineers, Client Value Partners (CVP), and Professional Services to drive revenue growth and ensure long-term client success.
In this capacity, the Client Director is responsible for developing and executing strategies to deepen client engagement, moving from addressing individual pain points to establishing the Celonis platform as a strategic enterprise AI solution. Key responsibilities include serving as the primary executive point of contact across the C-suite, driving ARR and net revenue retention (NRR) growth, translating platform adoption into commercial momentum, and embedding Celonis within the client's AI strategy. Additionally, the role entails proactively identifying and mitigating commercial risks and scaling best practices across the Strategic Accounts practice.
Candidates should possess over 12 years of experience in enterprise SaaS sales or strategic account management, with at least 5 years managing accounts generating over $5 million in ARR. A deep understanding of the financial services industry is essential, enabling effective engagement with clients on industry-specific challenges and transformation priorities. Preferred qualifications include direct experience with large financial institutions leading transformation initiatives or serving as a strategic consultant or Client Director. The role requires executive presence and credibility at the C-suite level, with a proven track record of growing ARR within named accounts over multi-year periods.
While specific compensation details are not provided, Celonis offers a comprehensive benefits package that includes health, dental, and vision plans, subsidized gym memberships, and free mental health counseling. Employees are also eligible for equity grants, annual refreshes, and merit-based awards, fostering a sense of ownership and alignment with the company's success. Family support benefits include 24 weeks of fully paid main-carer leave and 12 weeks for supporting carers, along with the unique "Education Kicker," an equity grant for a new child that grows to help fund their future education.
Celonis is a rapidly growing company with over 3,000 employees worldwide, serving more than 1,400 customers across various industries. The company fosters a dynamic and collaborative culture, emphasizing continuous learning and development. Employees have access to structured learning programs, mentorship, and internal mobility opportunities. Celonis also promotes a hybrid work model, offering flexibility and a supportive work environment that encourages innovation and personal growth.