Card Payment Delivery Associate

The Card Payment Delivery Associate at Tipalti is a key member of the global team focused on expanding card revenue. This role is integral to the company's growth strategy, ensuring the efficient and accurate processing of virtual card payments to suppliers. Tipalti is a leading fintech company specializing in finance automation, serving over 5,000 global clients across various industries.

In this position, the associate is responsible for contacting suppliers via phone and email to facilitate virtual card payments, generating and sending payment emails in a high-volume environment, and ensuring prompt authorization and posting of payments. The role also involves managing and resolving payment escalations, maintaining accurate documentation, and collaborating with suppliers to confirm precise payment processing details.

Candidates should possess excellent written and verbal English communication skills, reliability, punctuality, and a strong work ethic. Attention to detail and the ability to manage multiple tasks efficiently are essential. The role requires good communication skills for professional interaction with internal and external stakeholders and the ability to work in a fast-paced, deadline-driven environment. High standards of integrity are also expected.

Preferred qualifications include experience working with Excel and ticketing systems like Zendesk, as well as experience with payment systems or previous work in a fintech company.

Tipalti offers a collaborative culture, competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. The company values passion, teamwork, and a commitment to excellence, providing opportunities for professional growth and development.