Business Line Program Administrator

Wilson Elser, a leading defense litigation law firm with over 1,400 attorneys across 46 offices nationwide, is seeking a Business Line Program Administrator. This role is integral to supporting client program operations by providing analytical insights, training, and oversight to ensure the seamless management of key processes and data. The ideal candidate will excel in tracking and monitoring critical program metrics, developing operational tools, and fostering team collaboration to maintain compliance with client and firm guidelines. Additionally, this position involves regular interaction with clients, claims professionals, and attorneys to address issues, review performance metrics, and drive continuous improvement.