Bilingual Client Services Representative

Alexander Shunnarah Trial Attorneys is seeking a Bilingual Client Services Representative to join our dedicated team. In this role, you will be the first point of contact for our diverse clientele, providing exceptional service and support in both English and Spanish. Our firm is committed to delivering justice and unparalleled client care, and we are looking for individuals who share our passion for advocacy and excellence.

As a Bilingual Client Services Representative, your primary responsibilities will include managing incoming client communications, scheduling consultations, and maintaining accurate client records. You will also assist in coordinating with attorneys and support staff to ensure seamless case management. Your role is pivotal in fostering strong client relationships and ensuring that each client feels heard and supported throughout their legal journey.

The ideal candidate will possess excellent verbal and written communication skills in both English and Spanish. A background in customer service or client relations is preferred, along with strong organizational abilities and attention to detail. Proficiency in standard office software and the ability to handle sensitive information with discretion are essential.

We offer a competitive compensation package, including health benefits, paid time off, and opportunities for professional development. Our firm fosters a collaborative and inclusive work environment where your contributions are valued and recognized.

Joining Alexander Shunnarah Trial Attorneys means becoming part of a team that is dedicated to making a difference in the lives of our clients. We provide ample opportunities for growth and advancement within the firm, encouraging our employees to develop their skills and pursue their career goals.