Banco de Talentos | Assistente de Relacionamento Comercial Pleno - PME

The Assistente de Relacionamento Comercial Pleno - PME position at Experian is part of the commercial relationship management team dedicated to small and medium-sized businesses. Experian, a global leader in data services and credit information, offers a dynamic environment for professionals who want to work in a data-driven and client-focused organization. This role supports the strategic growth of Experian's SME portfolio in Brazil, directly contributing to the company's business development efforts.

The role involves maintaining and building strong relationships with existing and prospective SME clients, understanding their needs, and ensuring customer satisfaction throughout the sales and post-sales processes. The day-to-day work includes conducting client meetings, following up on sales leads, handling contractual issues, supporting renewals, and collaborating with internal teams to deliver tailored solutions. Effective communication and problem-solving skills are essential as the specialist serves as a bridge between clients and the company's products and services.

Candidates must have proven experience in client relationship management, preferably within the commercial or financial sectors. Strong interpersonal skills, the ability to negotiate, and a customer-centric mindset are crucial for success. Proficiency in Portuguese and familiarity with CRM tools or similar systems are required, along with organizational skills and a proactive attitude.

Joining Experian means access to development opportunities in a global, innovative environment, along with a competitive benefits package. Employees enjoy a workplace focused on diversity, inclusion, professional growth, and collaborative success, making it an attractive option for those aiming to advance their careers in commercial relationship management.