Associate Solutions Architect

G'day!
We are ServiceRocket🚀, a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket, we are committed to the development of every Rocketeer and the trust of every customer.
Twenty years on and counting, we’ve got your back. 
Why is ServiceRocket the place for you 🧡
- A 20+ year tech services expert of many solutions and partnerships with industry giants.
- Our diverse world of Rocketeers lives by our values with a collaborative mindset resulting in a 4.7 rating on Glassdoor.
- Our culture rocks! You’ll join a fun-loving and inclusive work environment that supports your professional growth and personal well-being. 
- We're recognized for our innovation, impact, and outstanding customer support, even earning the Atlassian Partner of the Year 2024–2025 for Co-Selling Excellence award.
Visit our website to learn more and become a part of our Rocketeer Nation.

At ServiceRocket, we help fast-growing software companies build ecosystems that expand their reach and help their customers get the most out of their software. We are looking for an Associate Solution Architect who is ready to kickstart their career at the intersection of technology and business strategy.

This is an early-career role designed to develop you into a strategic, trusted advisor. You’ll work alongside senior architects and account teams to translate complex customer challenges into structured solutions that drive real business outcomes.

This role is designed to develop the foundational capabilities required of a mature Solution Architect - including technical depth, structured problem solving, workshop facilitation, commercial awareness, and executive communication - while actively contributing to real customer engagements.

This is a hybrid role with a strong emphasis on in-office collaboration, ideally 4 to 5 days per week. As this is an early-career position, we b...