Associate Customer Project Manager

The Associate Customer Project Manager at Fictiv plays a pivotal role in supporting U.S.-based customers across diverse industries, collaborating with global manufacturing teams to enhance product delivery speed and quality. This position is integral to Fictiv's mission of enabling hardware innovators to build better products faster.

Key responsibilities include managing customer relationships to ensure a seamless and high-quality experience, supporting program management teams in task execution and workflow management, and concurrently handling multiple manufacturing orders. The role also involves facilitating technical communication between customers, primarily mechanical engineers, and internal stakeholders, as well as collaborating with cross-functional teams to meet customer requirements. Additionally, the position focuses on identifying areas for improvement and working with teams to enhance efficiency.

Candidates should possess a bachelor's degree in Mechanical Engineering and have one to three years of relevant experience, preferably in the manufacturing industry. The role demands strong organizational skills, effective time management, and attention to detail in a fast-paced environment. Excellent written and verbal communication skills in English are essential, along with a self-starter mentality and a passion for learning about the manufacturing ecosystem and new product development processes.

Fictiv offers a hybrid work schedule, with three nights in the office and two nights remote, aligning with U.S. Pacific business hours. The company fosters a culture centered around continuous learning, collaboration, and respect, providing opportunities for professional growth and development.