Associate Customer Program Manager (EG)

The Associate Customer Program Manager (EG) at Fictiv is a pivotal role focused on enhancing customer experiences by managing projects and streamlining communication within a dynamic, manufacturing-centric environment. This position is integral to Fictiv's mission of enabling hardware innovators to build better products faster, leveraging the company's global manufacturing and supply chain capabilities.

Key responsibilities include managing customer relationships to ensure seamless and high-quality experiences, concurrently handling multiple manufacturing orders, and effectively communicating engineering, design, manufacturing, and logistics requirements. The role also involves collaborating with sales and manufacturing operations teams to advocate for customers throughout the project lifecycle and identifying areas for continuous improvement to enhance efficiency.

Candidates should possess a bachelor's degree in Engineering or an MBA, along with over six years of relevant experience in the manufacturing industry, preferably in program or project management. The role demands strong organizational skills, attention to detail, and outstanding communication abilities in both written and spoken English. A self-starter mentality and a passion for continuous learning about the manufacturing ecosystem and new product development processes are essential.

Fictiv offers a hybrid work schedule, with initial training requiring three months in the office, followed by a transition to a model of two days remote and three days in the office. The company fosters a culture centered around continuous learning and values contributions from all team members, encouraging applications from diverse backgrounds.