Account Manager, Emerging Enterprise
The Account Manager, Emerging Enterprise at Braze is a pivotal role within the Enterprise Sales Team, focusing on managing and expanding relationships with emerging enterprise customers. This position involves collaborating closely with Account Executives, Customer Success Managers, and other internal teams to maximize the value clients derive from Braze's SaaS platform. Braze is a leading customer engagement platform that empowers brands to deliver personalized experiences across various channels.
In this role, the Account Manager will be responsible for identifying and developing cross-sell and upsell opportunities up to $75,000, analyzing customer product usage to uncover new business units for expansion, and coordinating with internal departments to drive feature adoption. Achieving quarterly upsell and renewal targets is a key aspect of the position, along with occasional onsite customer engagements to strengthen relationships.
Candidates should have at least 2 years of experience in Sales or Account Management within the SaaS industry, with a proven track record in a quota-carrying role and experience working with large enterprises. Strong product knowledge, excellent communication skills, and proficiency in tools like Google Office, MS Office Suite, and Salesforce CRM are essential. A background in Enterprise SaaS sales for Mobile and/or Marketing Technology is advantageous.
Compensation for this role includes a base salary ranging from $85,000 to $100,000 per year, with an expected On Target Earnings (OTE) between $170,000 and $200,000 annually, encompassing bonuses or commissions. Additional benefits include comprehensive health plans, flexible paid time off, and professional development opportunities.
Braze fosters a collaborative and inclusive culture, emphasizing high standards, teamwork, and work-life harmony. The company offers opportunities for personal and professional growth, encouraging employees to set high expectations for themselves and embrace new perspectives.