Account Manager, Emerging Enterprise
The Account Manager, Emerging Enterprise at Braze is a pivotal role within the Enterprise Sales Team, focusing on managing and expanding relationships with emerging enterprise clients. This position offers the opportunity to collaborate with some of the world's largest brands, ensuring they derive maximum value from Braze's technology and services. As a quota-carrying role, it involves both strategic and tactical responsibilities to drive growth and customer satisfaction.
In this role, you will work closely with Emerging Enterprise Account Executives to commercially expand customer relationships, taking primary responsibility for developing and closing opportunities up to $75,000. Your day-to-day activities will include analyzing customer product usage to identify cross-sell and upsell opportunities, collaborating with internal teams such as Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal, and Marketing, and coordinating resources to drive feature exploration and adoption. Achieving quarterly upsell and renewal targets will be a key performance indicator, along with occasional travel for onsite customer engagements.
Ideal candidates will have at least 2 years of experience in Sales or Account Management within the SaaS industry, with a significant portion of that time spent in a quota-carrying role and working with companies employing over 2,000 individuals. Strong product knowledge, excellent verbal and written communication skills, and proficiency in tools like Google Office, MS Office Suite, and Keynote are essential. Experience with or other CRM systems, outstanding organizational and time management abilities, and a proven ability to quickly adapt to new cloud applications are also important. An understanding of digital trends, particularly in mobile, web, and email, and a background in Enterprise SaaS sales for Mobile and/or Marketing Technology are advantageous.
Compensation for this role includes a base salary ranging from $70,000 to $87,500 per year, with an expected On Target Earnings (OTE) between $140,000 and $175,000 annually, which encompasses bonuses or commissions. Additional benefits include equity grants of restricted stock (RSUs), comprehensive health, dental, and vision plans, mental health support, fertility benefits, retirement planning with 401(k) matching, flexible paid time off, and professional development opportunities.
Braze is renowned for its collaborative, transparent, and innovative culture, recognized as a Great Place to Work®. The company emphasizes work-life harmony, setting high standards, and fostering teamwork. Employees are encouraged to act with autonomy, accountability, and openness to new perspectives, contributing to Braze's continued success and growth.