Account Development Specialist
Wolt is seeking an Account Development Specialist to join their team in Almaty, Kazakhstan. This role focuses on building and nurturing relationships with small and medium-sized local restaurant partners, aiming to drive growth and enhance the value these partners receive from Wolt's platform. As part of Wolt's expansion into diverse delivery services, this position plays a crucial role in strengthening local partnerships and contributing to the company's mission of delivering a wide range of products across multiple cities.
In this role, the Account Development Specialist will manage a portfolio of local restaurant partners, working closely with restaurant owners, managers, and key decision-makers to understand their needs and identify growth opportunities. Responsibilities include driving the growth of partner businesses through upselling, campaigns, and other initiatives, utilizing data and insights to monitor partner performance, and collaborating with internal teams such as Marketing to plan and execute campaigns. The specialist will also analyze the local market and restaurant landscape to inform strategies and proactively address partner challenges.
Ideal candidates should have experience in account management, business development, sales, hospitality, or related fields, with a strong commercial mindset and a genuine interest in helping businesses grow. Excellent interpersonal skills, a proactive approach, and the ability to work with data to support commercial decisions are essential. Fluency in Russian and Kazakh, along with a good command of English, is required. Experience with CRM systems and analytical tools such as Looker or Power BI is advantageous.
Wolt offers a dynamic and international work environment with opportunities for career growth. Benefits include medical insurance, career development programs, employee assistance programs, and discounts on Wolt orders. The company fosters a culture of innovation and inclusivity, encouraging employees to take ownership and make a tangible impact.
Joining Wolt as an Account Development Specialist provides the opportunity to be part of a fast-growing company that values entrepreneurial spirit and offers a platform for personal and professional development. The role is based in Almaty, Kazakhstan, offering a unique opportunity to engage with the local restaurant scene and contribute to Wolt's expansion in the region.