UK Account Manager

Envoy Global is seeking a UK Account Manager to support corporate immigration programs for a portfolio of global clients. This role involves close collaboration with Strategic Account Managers, affiliated law firms, and Envoy’s immigration teams to execute client requests, guide users through the platform, and ensure accurate, responsive immigration support. The position is ideal for individuals who thrive in a fast-paced, client-facing environment and have a strong interest in immigration and global mobility.

Key responsibilities include acting as the primary day-to-day contact for assigned clients under the direction of Strategic Account Managers, supporting corporate immigration workflows, case tracking, reporting, and compliance through the Envoy platform. The role also involves resolving client inquiries related to platform use, immigration processes, billing, and reporting, managing escalations, coordinating with internal teams and law firm partners, preparing and analyzing immigration data, delivering client trainings, and supporting Account Business Reviews (ABRs). Maintaining accurate client records and documenting client sentiment in Salesforce are also essential duties.

Candidates should have at least 2 years of experience in account management, customer success, client service, or immigration-related roles. A strong interest in corporate immigration or global mobility is preferred. Excellent communication, organization, and attention to detail are essential, along with the ability to manage multiple priorities in a regulated, deadline-driven environment. Proficiency in Microsoft Office is required, and experience with Salesforce, Zendesk, or similar tools is preferred.

The salary range for this position is £45,000 to £55,000 per annum. Envoy Global offers a collaborative work environment with opportunities for professional growth and development in the field of global immigration services.