Transact Configuration Specialist
The Transact Configuration Specialist at Lone Wolf Technologies is a pivotal role within the Onboard team, responsible for the technical setup and configuration of Transact accounts for both new and existing customers. Lone Wolf Technologies, established in 1989, is a leading provider of real estate technology solutions, offering a comprehensive suite of tools that empower real estate professionals to operate more efficiently and deliver exceptional client experiences.
In this role, the specialist will configure and set up Transact accounts according to defined requirements and customer specifications, ensuring that customer environments are implemented accurately and efficiently. They will validate system configurations, user permissions, and workflows to ensure proper functionality, collaborating closely with Onboard Implementation Specialists to align technical setup with client project timelines. Additionally, the specialist will troubleshoot and resolve setup-related issues during implementation, document configurations, and maintain accurate records of all client setup activities. Providing feedback to Product and Engineering teams on recurring setup issues or enhancement opportunities is also a key responsibility.
Candidates should have 2-3 years of experience in software implementation, system setup, or technical support, with a strong technical aptitude and the ability to quickly learn new systems and configuration processes. Attention to detail, excellent problem-solving skills, and strong communication and collaboration abilities are essential. The role requires the ability to work North American business hours.
While specific compensation details are not provided, Lone Wolf Technologies offers a comprehensive benefits package, including health insurance, retirement plans, and professional development opportunities.
Lone Wolf Technologies fosters a collaborative and innovative work environment, encouraging employees to contribute to the evolution of real estate technology. The company offers opportunities for career growth and advancement, making it an attractive workplace for professionals seeking to make a significant impact in the industry.