Technical Solutions Manager
CoreWeave is seeking a Technical Solutions Manager to join our Customer Experience (CX) Organization. This role involves managing technical relationships with strategic customers, defining and delivering on technical requirements, and driving the execution of complex programs from concept to successful completion. The position reports directly to the Director of Cloud Platform Support and collaborates closely with leaders across Solutions Architecture, Support, Sales, and Product Engineering teams.
Key responsibilities include building and leading a team of Technical Solutions Managers (TSMs), focusing on hiring top talent and fostering their growth to ensure they excel as primary technical advocates for CoreWeave’s most strategic customers. The role also involves collaborating with leaders in Solutions Architecture, Support, Sales, and Product Engineering to elevate and enhance the CoreWeave customer experience. Direct engagement with key customers to understand their AI workloads, pain points, and future requirements is essential to continuously improve our service offerings.
The ideal candidate will have a B.S. in Computer Science or a related technical discipline, or equivalent experience, with an advanced degree preferred. A minimum of five years of experience in software engineering, systems engineering, hardware engineering, solutions architecture, customer support, technical program management, product management, or delivery management is required, with at least five years in a leadership role within a high-growth environment. A deep understanding of the cloud infrastructure landscape, including fundamentals of Kubernetes, GPU compute, AI/ML, and high-performance computing, is essential. Exceptional leadership skills with the ability to influence and engage stakeholders at all levels, along with excellent verbal and written communication skills, are also required.
The base salary range for this role is $165,000 to $242,000, determined based on job-related knowledge, skills, experience, and market location. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program. Benefits include medical, dental, and vision insurance fully paid by CoreWeave, company-paid life insurance, voluntary supplemental life insurance, short and long-term disability insurance, flexible spending account, health savings account, tuition reimbursement, ability to participate in the Employee Stock Purchase Program (ESPP), mental wellness benefits through Spring Health, family-forming support provided by Carrot, paid parental leave, flexible, full-service childcare support with Kinside, 401(k) with a generous employer match, flexible PTO, catered lunch each day in our office and data center locations, a casual work environment, and a work culture focused on innovative disruption.
At CoreWeave, we work hard, have fun, and move fast. We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core, Act Like an Owner, Empower Employees, Deliver Best-in-Class Client Experiences, and Achieve More Together. We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!