[Talent pool] Key Account Managment Specialist
EBANX is a global fintech company founded in 2012, dedicated to being the leading payments partner in emerging markets. With proprietary technology and deep knowledge of the Latin American market, EBANX connects international companies to numerous payment methods across the region, facilitating seamless transactions and enhancing consumer experiences. The company values diversity and innovation, fostering an inclusive environment that drives its mission forward.
The Key Account Management Specialist will be responsible for managing large merchant accounts, focusing on year-over-year revenue growth through strategic commercial plans. This role involves developing pipelines for new products, market expansion, and increasing the share of checkout opportunities to boost volume and revenue. The specialist will act as the voice of the customer, understanding their priorities and effectively communicating them across internal teams. Collaboration with cross-functional teams, including product, marketing, operations, risk, legal, and finance, is essential to maximize merchant satisfaction and performance.
Candidates should have experience as an Account Manager or in Business Development, with a proven track record of exceeding targets. Experience in the payments industry is required, along with a strong understanding of merchant payment environments and needs. Analytical skills, attention to detail, and proficiency in using Salesforce CRM to manage pipelines and forecast revenue are essential. The role requires a self-starter comfortable in a fast-paced setting, with excellent communication, presentation, and negotiation skills. Fluency in English is mandatory, and a secondary language is a plus.
EBANX offers a challenging environment with opportunities for growth. Benefits include language classes in Spanish, English, or Portuguese; a bonus program based on goals and results; budgets for long courses, workshops, and certifications; a birthday day off; and comprehensive health and dental insurance with subsidies for dependents. Additionally, the company provides support for psychological, financial, and legal orientation.
Joining EBANX means becoming part of a diverse and innovative team committed to transforming the way people buy, connect, and live globally. The company fosters a culture of inclusion and continuous learning, offering employees the chance to make a significant impact in the fintech industry while developing their careers in a dynamic and supportive environment.